otherwise outlined below, AMTF Corp. (AMTF) provides a one (1) year
warranty on all Products purchased from AMTF. The warranty does not
extend beyond the original Buyer of Products from AMTF and AMTF shall
have no obligation to the Buyer with respect to providing any warranty
on any Products for which AMTF has not received full payment from the
(a) Motherboard warranty will be covered as stated by AMTF
in writing. In cases where products, including motherboard manufacturer
handles direct with end user, AMTF customers will be referred directly
to manufacturer for service.
(b) Intel CPU warranty is one year , all
other including AMD CPU is 30 days from date of purchase unless
otherwise stated (AMD CPU warranty beyond 30 days may vary by
(c) Opened software is non-returnable .
(d) Memory Products :
Defective Memory products have a one (1) year warranty. Defective
Memory products will be replaced as new if returned to AMTF within
thirty (30) days from the date of purchase. Any Memory products
received after thirty (30) days from the original invoice date will be
repaired or replaced. (memory product cannot be returned for credit).
(e) Tape Products : All warranty service (including
DOA service) for all tape products are required to be direct with the
manufacturer for initial troubleshooting and RMA number issue.
does not support the manufacturer's warranty on any Product beyond one
(1) year unless otherwise stated. For any manufacturer who offers a
warranty on Products exceeding limited warranty and or one (1) year, it
is the Buyer's responsibility to deal directly with the manufacturer
for any repairs of the Product beyond the first year of warranty.
Motherboard warranty will be provided as stated by AMTF. . Manufacturer
return policy may differ from AMTF and should manufacturer have
warranty or policy change, AMTF Corp. will abide by their changes when
it affects AMTF first year warranty coverage.
The Buyer shall inspect goods at the time of delivery and shall notify
AMTF of any defect or discrepancies within one (1) day of receipt of
goods. Failure to provide any such notice within such time shall be
deemed an acceptance in full of any such delivery.
does not warrant any Products that have been subject to improper use,
abuse or physical damage. Removal of any serial number or warranty
labels will also void such warranty of Product. Accounts are required
to be current when requesting return authorizations. Any alterations,
modifications, additions, improvements, installation, or attachments on
the Products not authorized in writing by AMTF shall solely be at the
Buyer's own expense and risk. If operation of the Products is affected
in any way by such unauthorized alterations, modifications, additions,
improvements, attachments or installations, the warranty shall be
deemed waived by the Buyer, and AMTF shall have no further obligation
to the Buyer.
Notebooks, and On-Site Warranty: cannot be returned for credit or stock
rotation. All DOA or warranty authorization is provided after
troubleshooting with AMTF Technical Support prior to RMA being issued.
System problem will be corrected or repaired, and are not replaced with
different unit. Notebook troubleshooting, repair, and service is
provided by manufacturer and customers will be referred to manufacturer
direct for RMA service. On site warranty through on site service
ASSUMES, NOR AUTHORIZES ANY OTHER PERSON SURPORTING TO ACT ON ITS
BEHALF TO MODIFY OR CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY
OTHER WARRANTY OR LIABILITY CONCERNING THE PRODUCTS.
of Warranty/Limitation of Liability. Except for the express warranties
contained in this Warranty Statement, AMTF disclaims all other
warranties and conditions, express or implied, including but not
limited to, any implied warranty of merchantability or fitness for a
particular purpose or non-infringement. The right to return defective
Products, as described herein, shall constitute AMTF's sole liability
and the Buyer's exclusive remedy in connection with any claim of any
kind relating to the quality, condition or performance of any Products,
whether such claim is based upon principles of contract, warranty,
negligence or other tort, breach of any statutory duty, principles of
indemnity or contribution, or otherwise.
AMTF (INCLUDING ITS PARENTS, AFFILIATES, OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS OR SUBCONTRACTORS, ALL OF WHICH ARE REFERRED TO
HEREIN COLLECTIVELY AS THE "AMTF AFFILIATES") SHALL NOT BE LIABLE UNDER
ANY CIRCUMSTANCE TO THE BUYER OR ANY OTHER PARTY FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY
WAY CONNECTED WITH THE PRODUCTS OR OTHERWISE, INCLUDING BUT NOT LIMITED
TO DAMAGES FOR LOST PROFITS, LOSS OF THE PRODUCTS OR ANY ASSOCIATED
EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT
EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, BUYER'S TIME, LOST DATA,
INJURY TO PROPERTY OR ANY DAMAGES OR SUMS PAID BY THE BUYER TO THIRD
PARTIES, EVEN IF AMTF OR ANY OF THE AMTF AFFILIATES HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY
SHALL APPLY WHETHER ANY CLAIM IS BASED UPON PRINCIPLES OF CONTRACT,
WARRANTY, NEGLIGENCE, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY,
PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR
EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE, OR OTHERWISE.
The laws of some jurisdictions limit or do not allow the disclaimer of
consequential damages. If the laws of such a jurisdiction apply to any
claim by or against AMTF or any of the AMTF Affiliates, the limitations
and disclaimers contained herein shall be to the greatest extent
permitted by law. Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, so that the above
may not apply to the Buyer.
IN NO EVENT SHALL AMTF OR ANY AMTF AFFILIATE BE LIABLE TO THE BUYER OR
ANY OTHER PARTY FOR LOSS, DAMAGE, OR INJURY OF ANY KIND OR NATURE
ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND CONDITIONS IN
EXCESS OF THE NET PURCHASE PRICE OF THE PRODUCTS ACTUALLY DELIVERED TO
AND PAID FOR BY THE BUYER.
OF AMTF OR ANY AMTF AFFILIATE SHALL HAVE NO DUTY TO DEFEND, INDEMNIFY,
OR HOLD HARMLESS THE BUYER FROM AND AGAINST ANY OR ALL DAMAGES OR COSTS
INCURRED BY THE BUYER ARISING FROM THE INFRINGEMENT OF PATENTS OR
TRADEMARKS OR VIOLATION OF COPYRIGHTS BY ANY OF THE PRODUCTS.
Effective January 1, 2002 No restocking fee on authorized credit
returns during first 7 days of purchase (subject to terms and
(except for memory products and CPU's, which shall receive no credit
and only be repaired or replaced as new), may be returned for credit
within the first fifteen (15) days from the original invoice date.
During first 7 days of purchase, products received and authorized for
credit return, which are as new and unopened, may be returned without a
restocking fee (restrictions may apply due to price drop or market
volatility). After first 7 days of purchase yet still within 15 days of
purchase will qualify for credit and are subject to restocking fee up
to 15%. Products returned for credit and received by AMTF after fifteen
(15) days from the original invoice date will be repaired or replaced.
Credit period may vary by location, and when offered by any AMTF Corp.
location outside of the United States of America ; credit period
offered, may not exceed 15 days from date of original invoice. Warranty
terms may differ so please refer to your local AMTF Branch outside the
United States of America for more details.
In order to receive proper credit for Products, 1) the customer must
first request "Credit" at the time they are obtaining a RMA number and
2) all Products returned for credit must be received by AMTF within
fifteen (15) days of the original invoice date. The amount of credit
will be based on the current market value at time AMTF receives the
Products from customer, unless otherwise notified in writing by AMTF.
Credit returns subject to a 15% restocking fee.
On credit returns of all Products, all original packaging and items,
accessories, etc. must be returned complete and in its original
condition. Any Products returned for credit that is damaged due to
alteration, abuse or physical damage (i.e. scratches, trace cut )
improper label removable or addition, will be refused and no credit
If a Product fails (i.e. does not properly function, hereinafter "DOA
Product") and is returned to AMTF within thirty (30) days of the AMTF
invoice date, AMTF will replace the DOA Product subject to (a) the
Product's availability and (b) the Customer obtaining a valid RMA
number. Same day replacement for DOA received at RMA will call will be
available. UPS/Fed Ex/ or Delivered items, a replacement usually ships
within 72 hours after AMTF receives the item.
||RMA REQUEST AND RETURN INSTRUCTION
a) In order to return Products to AMTF, you must first obtain a RMA
number from AMTF. After AMTF DOA period, Customers will be referred
directly to certain manufacturers to process RMA's directly. Customers
will be notified at the time of requesting RMA service, which
manufacturers' offer direct service. A complete listing of manufacturers customer can go direct with is posted at www.amtfcorp.com support .
All other Repair items which are not manufacturer warranted directly
with customers, must be received by AMTF within 1 year of original
invoice date. RMA numbers are only issued based on AMTF location from
which the Product was originally ordered. All unauthorized packages
will be refused by AMTF Receiving Department and will be returned to
the customer unprocessed and at the customer's expense. Do not add new
items or Products to an issued RMA number, as any unauthorized item or
Product will be refused or the entire shipment may be refused.
SHIPPING INSTRUCTIONS: Once you receive the RMA number for repair of
the Product, the Product must be returned within ten (10) working days
to AMTF or warranty period, which ever applies first Credit, DOA, or
Repair. After ten working days, the RMA number will be cancelled and
all shipments will be refused. All RMA numbers must be clearly printed
on the outside of each carton containing the Product before it is
shipped to AMTF. All items returned must be properly packaged to
prevent damage during shipment. Use equal or better than original
packaging. Any Products damaged during shipping will be the sole
responsibility of the shipper. All RMA returns must be shipped prepaid.
No collect shipment or any out of country shipment requiring a Broker or Customs Fee will be accepted .
AMTF Corp. will return ship to customer and pay shipping charges to
destinations within USA or Canada only, consignee pays all balance.
AMTF Corp. will pay no Broker, duty, customs fee, V.A.T., or any other
fee except return shipping.
c) PRODUCTS FOR REPAIR ONLY
. Do not enclose the manuals, disks, or retail packing with the
returned Product (except in the case of Monitors or products covered by
AMTF during credit or DOA period). The vendor does not repackage or
supply these items on repair and AMTF cannot return the same items.
Only the item sent for repair will be returned. All extra items sent
will be discarded by vendor and cannot be replaced. In the event a
Product under warranty cannot be repaired or replaced, an alternative
product of equal or greater performance will be provided. AMTF may
however, in its sole discretion, issue a credit on said product under
warranty no greater than its current market value. Not all vendors have
same policies so Repair turnaround times may vary 2-6 weeks. When
manufacturer supports customers directly it greatly improves the
turnaround time as product goes direct for repair/replacement without
delays or additional processing time and vendor can return direct to
d) DOA Products :
DOA Product replacement will be returned to the Customer as received by
the Customer. (i.e. should the product be returned to AMTF without
cables, box, manual, etc., then AMTF will only replace the same item
e) Customers will be referred directly to
certain manufacturers to process RMA's directly. Customers will be
notified at the time of requesting RMA service, which manufacturers'
offer direct service. A complete listing of manufacturers customer can go direct with is posted at www.amtfcorp.com support.
information provided herein does not replace any Terms or Conditions
listed on the back of the invoice, which Terms and Conditions are
subject to change without prior written notice at any time, in the sole
discretion of AMTF.